Who are our sub processors for Tapestry?
Not all parts of Tapestry are run in-house. Here is list of the sub-contractors that we use to process some of your data. They are under a written contract that ensures they are compliant with UK data protection law.
For the avoidance of doubt: We are accountable to you for this contract. If one of our sub-processors does something wrong, it is our fault – we won’t pass the buck.
For the avoidance of doubt: We instruct our sub-processors in ways that are consistent with this contract.
For instance: Although Amazon Web Services have data centres outside of the EU and, technically, could move your data there, they are contractually bound not to do so without our instruction and we would not instruct them to do so.
For instance: Although Amazon Web Services could, technically, access your data, they are contractually bound not to, except if it is strictly necessary to deliver their service to us. Even then, their employees are contractually obliged to keep data confidential and secure.
- AmazonWebServices. They host Tapestry. They are ISO 27001 compliant.
- Microsoft. We will occasionally use Microsoft systems to store Tapestry data on our computers.
- Slack. We will occasionally use Slack to discuss Tapestry data with a colleague e.g. as part of fixing a bug or resolving a support ticket, and to share data between relevant individuals here at the Foundation Stage Forum.
If, and only if, you enable push notifications then you will be consenting to sending the contents of the notifications via:
- Apple. For push notifications sent to the iOS app.
- Google. For push notifications sent to the Android app.
Note that the end user of the Tapestry app will also need to consent before push notifications will be sent to them.
Note that although we also offer an app for Amazon Fire, these devices cannot currently send push notifications.
Who are our sub processors for charging for and supporting Tapestry?
Here is list of the sub-contractors that we use as part of our billing and support system. This relates to invoices for your Tapestry subscription and supporting you with Tapestry. It does not relate to data placed by you in Tapestry.
- Amazon Web Services – For hosting.
- Barnian Media Ltd – For technical support.
- Global Payments – For managing credit card payments.
- Zoho Mail – For managing our email.
- Microsoft. For managing our email.
- Slack. For conferring on support requests and customer accounts.
Changes to sub-processors
We may, occasionally, need to add or change the sub-contractors we use to process some of your data.
We will update this page whenever that happens. We will alert you to this by a notification within Tapestry, a banner on tapestryjournal.com, or an email.