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Privacy Policy

Last updated: 17th October 2019

Your privacy is really important to us. With this in mind, we have written this privacy policy to explain what of your personal data we collect and how we use and store it.

This policy only refers to this marketing website. Data stored on Tapestry (the application this website refers to) is covered by a completely different policy. You can access that from the security page on this website or from within your Tapestry account.

We are The Foundation Stage Forum Ltd. We are registered at WaterCourt, 65 High Street, Lewes, BN7 1XG.  If you have any questions about anything in this policy please contact us by emailing customer.service@eyfs.info. Our data protection officer is called Lauren Foley and can be contacted directly by emailing dpo@eyfs.info.

 

What data do we collect and when?

Our website uses a cookie control system which allows to you to agree or disagree to the use of cookies on the computer/device you are using to access our website. If you agree to them, you give your consent for the following:

  • For us, Wistia, Mouseflow, and Google Analytics to use cookies and other tracking technologies to collect information about the devices you are accessing the website through such as your IP address, your operating system, your browser ID, your location, and other information about your system and connection.
  • For us, Wistia, Mouseflow, and Google Analytics to use cookies and other tracking technologies to collect statistical information about which pages you visit and how you interact with the site.
  • For us to record whether you take out a free trial.

If you fill in your email address in the newsletter sign up box, you give consent for the following:

  • For us to collect your name and email address, share them with Zoho and use them to send you our newsletter.
  • For us and Google Analytics to use cookies and other tracking technologies to collect information about the devices you are accessing the newsletter through such as your IP address, your operating system, your browser ID, and to collect information about how you interact with the newsletter

 

Why do we collect it?

We collect information from the computer you use to access our site so we can:

  • Show you the correct version of the site for where you are based e.g. if you are in the UK, we will redirect you to our UK version of the site.
  • See viewing patterns such as whether multiple page visits are from an individual computer or from lots of different computers. That helps us understand what content visitors want to see and therefore gives us an idea of what we should make more of, both for this information website and the Tapestry application.
  • See what information makes people take out a free trial. This also helps us to understand what features are popular and therefore what we should focus on developing.

We collect your email address when you give it to us in the newsletter sign up form so we can:

  • Send you our newsletter.

We collect information about what is accessed within that newsletter and where from so we can:

  • See if there are any patterns around the sorts of things readers want to see, which helps inform us about the content we should include.

Our lawful basis for all of the above collection is consent. That can be withdrawn at any point.

You can change your cookie preferences within your browser. If you do not consent to cookies you will still be able to navigate around the website but your experience of it might be negatively affected. Your viewing patterns will not be considered when we are deciding what content to add next to this website and the Tapestry application.

If you do not give us your email address in the newsletter sign up box you will not receive our newsletter. You can unsubscribe from these newsletters at any point.

You can opt out of Mouseflow here: https://mouseflow.com/opt-out. You can also withdraw consent by not using this website.

 

How do we store your data and who do we share it with?

We use Google analytics to collect, analyse, and store the data gathered from cookies and other tracking technologies. We will also tell them if you take out a free trial although we do not pass on any details you give us when signing up for the trial e.g. your email address. This may mean that the data is transferred outside of the country you are based in. In all cases google analytics comply with legal frameworks relating to the transfer of data, such as the EU-US and Swiss-US Privacy Shield Frameworks. The data processed by Google Analytics will not include any personally identifying information but will include statistical data for establishing patterns.

We use Wistia to store and display and videos on our site. This may mean that the data is transferred outside of the country you are based in but they also comply with the EU-US and Swiss-US Privacy Shield Frameworks.

We use Mouseflow to collect and analyse the viewing patterns of visitors to our site. Data is not transferred outside the EEA.  No personal data is ever sent or shared between websites. The script does not use third-party cookies and none of the data is shared with third parties except for highly summarised data (i.e. usage share of browsers, average screen size, etc.).

We use Zoho to store a list of who has signed up to our newsletter and to send newsletters out. They will collect and store the data laid out in the ‘What data do we collect and when?’ section of this privacy policy. They are ISO27001:2013 certified. They will process, store, and transfer your personal information or Service Data within the United States of America, the European Economic Area (EEA) and other countries where Zoho operates.

We have reviewed the Wistia, Google Analytics, Zoho, and Mouseflow privacy policies and are content that they will handle your data in an appropriate way. Here are their privacy policies for if you would like to review them yourself:

https://wistia.com/privacy

https://policies.google.com/privacy

https://www.zoho.com/privacy.html

http://mouseflow.com/privacy/

 

Preventing more data from being collected and deleting the existing data we have for you

If you no longer want cookies to be enabled on your device, you can block them from within your browser.

If you would like to opt out of Mouseflow you can do so from https://mouseflow.com/opt-out. If you’d like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at privacy@mouseflow.com.

If you decide you no longer want to receive our newsletter you can unsubscribe at any point. You will be able to do that from any of newsletters you have received, or by emailing us at customer.service@eyfs.info. Your personal information will then be removed from Zoho and our records regarding newsletters. That can take up to 5 working days to be processed, so if you unsubscribe on the day the next newsletter is meant to go out, you will likely still receive it.

 

Your Rights

If you are based in the European Union, you have a number of rights under the GDPR. They include the right to be informed of how and why we collect your data, the right to access the data we collect for you, the right to correct inaccurate or incomplete data we hold on you, and the right to have us delete any data we hold on you. You can see a full list of your rights and more detail about what they mean here:

https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you would like to enforce any of your rights, you can do so by emailing us to request them. Our email address is customer.service@eyfs.info.

You also you have the right to lodge a complaint with a supervisory authority if you think we have misused your data. For the UK that is the ICO: https://ico.org.uk/make-a-complaint/

 

Changes to this privacy policy

If we change anything about which data we collect or how we handle it, we will update this policy to reflect that. You can see when the last time we updated our policy from the date at the very start of this policy. Please review it regularly.

If we change anything substantial or anything that could reasonably affect you negatively and we have your email address, we will contact you to let you know.