Due to the success of Tapestry, we're looking for additional staff to work in our product support department. The following list describes the main role and responsibilities:
The successful applicant will be educated to graduate level; will be highly motivated and eager to learn new systems, with good organisation and communication skills, both written and verbal.
Enthusiasm for getting to know all aspects of the product will be an asset. You will ideally be able to work happily in a collaborative team environment; the customer services and product support teams work closely with our software developers. Because you will have access to media and data about children, we will need you to take and pass a DBS check.
£20K, six weeks holiday (plus bank holidays, plus your birthday!). Flexible start and finish times, but 40 hours per week including paid 30 minute lunch break.
You will be working in a beautiful newly renovated grade 2 listed building with state of the art IT and AV technology, in the middle of Lewes High Street.
We are a small, family-owned, family-run business. There are twenty of us; a mixture of technical (software developers), product and customer support, education advisers and admin. We all work closely together, in a collaborative and positive working environment, and frequently we have fun together as well! Our customers (generally) love us and we love supporting them well.
Application initially via CV to email@example.com. Please include references.